Shipping and Returns

STANDARD SHIPPING PROTOCOL
Our gift boxes are proudly made to order. Once you place your order, please allow 1-3 business days for production plus transit time for delivery. If you need your order on or by a specific date please email us at hello@aboxofdallas.com and we will try our best to make it happen!

We ship via USPS or UPS. Final shipping costs will be displayed when you are completing your order and will vary depending on the weight of your gift(s). Currently, we only ship within the United States.

RETURNS
All sales are final once a gift purchase has been made. Because our gift boxes are curated and often customized, we do not accept returns, exchanges, or cancellations after an order is placed.

RETURN-TO-SENDER GIFTS
If your gift is returned to our studio as undeliverable, we are happy to re-ship your gift following this protocol:
We notify you via email and/or phone call that your gift box has been returned and the reason it was returned (i.e. not picked up, declined by recipient, invalid address).
You provide us with an updated/valid mailing address to attempt re-delivery.
We open the shipping box and adjust anything that may have shifted around within the gift box during transit to make sure the gift is in perfect condition to be shipped again.
We repackage your gift in a brand new, clean shipping box with new packaging material.
The fee to re-process return-to-sender gifts is $15 plus the actual cost of postage.
We will send you an invoice electronically and once the invoice is paid, we will re-ship the gift to your recipient within 2 business days.
If the invoice is not paid within 5 business days of the invoice being sent, the gift is considered unclaimed and becomes the property of A Box of Dallas. No refunds or credits will be issued.

If you have shipping-related questions or are curious about a specific lead time for your order, please reach us at hello@aboxofdallas.com.

An Elevated Corporate Gifting Experience

Effortless, Ongoing Corporate Gifting

Our Signature Gifting Program is designed for businesses that send ten or more gifts each month and value consistency, quality, and local delivery. This program offers a seamless way to manage recurring corporate gifting without the need for repeated coordination or last-minute planning.

Who This Program Is Designed For

Our Signature Gifting Program is a great fit for businesses that gift often and want the process to feel easy, consistent, and thoughtfully handled. Many of our clients include real estate teams and brokerages, law firms, financial advisors, HR and People Operations teams, and corporate offices looking for a dependable gifting partner they can trust.

The program is also a great fit for luxury communities and property management teams offering elevated welcome gifts for new residents, as well as companies recognizing new hires, milestone moments, or client achievements. We also partner with title companies and mortgage lenders for closings, design and construction firms celebrating project completions, medical and professional practices showing client appreciation, and Texas-based companies with teams or offices across the state.

If your business is looking for thoughtful curation, a streamlined process, and gifting that feels intentional, the Signature Gifting Program was created with you in mind.