A complimentary personalized notecard is included with this gift box. The notecard may be blank or with a handwritten message. Please mention your custom message for the notecard in the add a note section before checking out.

STANDARD SHIPPING PROTOCOL
Our gift boxes are proudly made to order. Once you place your order, please allow 1-3 business days for production plus transit time for delivery. If you need your order on or by a specific date please email us at hello@aboxofdallas.com and we will try our best to make it happen!

We ship via USPS or UPS. Final shipping costs will be displayed when you are completing your order and will vary depending on the weight of your gift(s). Currently, we only ship within the United States.

RETURN-TO-SENDER GIFTS
If your gift is returned to our studio as undeliverable, we are happy to re-ship your gift following this protocol:

We notify you via email and/or phone call that your gift box has been returned and the reason it was returned (i.e. not picked up, declined by recipient, invalid address)
You provide us with an updated/valid mailing address to attempt re-delivery
We open the shipping box and adjust anything that may have shifted around within the gift box during transit to make sure the gift is in perfect condition to be shipped again
We repackage your gift in a brand new, clean shipping box with new packaging material
The fee to re-process return-to-sender gifts is $15 plus the actual cost of postage
We will send you an invoice electronically and once the invoice is paid, we will re-ship the gift to your recipient within 2 business days
If the invoice is not paid within 5 business days of the invoice being sent, the gift is considered unclaimed and becomes the property of A Box of Dallas. No refunds or credits will be issued.

If you have shipping-related questions or are curious about a specific lead time for your order, please reach us at hello@aboxofdallas.com.

At A Box of Dallas, we support local businesses by featuring their amazing products in our gift boxes.